1-888-811-9866

CARE LIVING DIAGNOSTICS INC

CARELIVING Privacy Policy

CARELIVING is committed to the privacy of its customers. This Privacy Policy describes the information collected through our websites and employees.

We may collect the following personal information:

  • Address and contact information
  • E-mail address
  • Credit cardholder name, card number, and expiration date
  • IP address, browsing history, and order activity
 

CARELIVING collects and stores this information for the following purposes: 

  • Processing your orders

  • Improving website functionality 

  • Marketing purposes and communicating with you about your account (including requests, purchases, transactions, payments, or account meetings)

 

Who Personal Information Is Shared With：

  • Special Partners & Third-Party Sites: Users may receive occasional email offers from CARELIVING’s special partners or be served relevant ads on third-party sites.

  • Mobile Privacy Protection Policy: Notwithstanding anything else in this policy, no mobile phone numbers, text messaging originator opt-in data, or personal consent details collected via our website submission forms will be shared, sold, rented, leased, or disclosed to third parties, partners, or affiliates for marketing or promotional purposes under any circumstances.

 

Please contact us if you wish to opt out of partner marketing or to update/remove your personal information. To opt out of email promotions, use the unsubscribe link provided in any email. You will still continue to receive non-promotional correspondence regarding your account.

In the future, CARELIVING may update this privacy policy to reflect unanticipated practices not outlined above. These changes will be posted to the website, and users are invited to occasionally review the Privacy Policy.  

SMS Terms of Service

By checking this box, you agree to receive SMS messages from CareLiving related to customer care, follow-up messages, appointment/support updates, and service-related communications. You may reply STOP to opt out at any time. Reply HELP to 1-888-811-9866 or email info@careliving.com for assistance. Message and data rates may apply. Message frequency may vary. Learn more on our Privacy Policy and Terms & Conditions.

Last Updated: June 2026

CONTACT INFORMATION

  • 1-888-811-9866
  • info@careliving.com
  • 415 Oser Ave,Unit S,
    Hauppauge,NY 11788

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We Accept

Welcome to CARELIVING
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There is no minimum dollar amount for orders.

We offer 7 Day Guarantee

Return any stock item for any reason within 7 days for a refund, except:

  • Custom Items
  • Items marked “non-returnable”
  • Items are not in resalable condition

If CARELIVING or Manufacturer is at fault, Uline will arrange free return shipping. Otherwise, customer is responsible for return shipping charges.

Once registered, you may save more than one shipping/billing address. You will not be required to re-enter your shipping or billing addresses every time you order online. To save your time, whenever you place an order, you can select the address on file.

Yes. Our registration process is fast, free, and will save you time for future purchases. Click here to register.

Yes, you can click on forgot password tab when login account to receive an email with the reset password link, following instructions to update your password.

If your contact email is correct, please check your junk mailbox for the notification email. We suggest adding our email address to your contact list, so that you will receive any notice in the future.

We accept the following forms of payment: PayPal

,Visa, MasterCard, Discover, American Express ETC

If your order has already shipped, but you would like to just modify the street number or apartment number, we advise you to contact the carrier directly. Alternatively, you can ask the carrier to hold your package at a nearby Access point for you to pick it up. Both methods are free of charge.

If your order hasn’t been shipped, you may cancel it online through PC website. Click on “My Orders” choosing cancel order. Or please contact customer service for help.

Item may not be shipped in the original package due to damage or other situations when preparing shipment. System will send out of stock notification email and process a refund of the item. Refund will usually be issued back in 3-5 business days to the original payment account (points and gift card amount has priority). If no refund received after 5 business days, please contact customer service.

Once the order is placed, it cannot be modified to either add or remove items from it. Please cancel order to replace it.

Our system does not support automatically send out item being out of stock once new inventory is available. When item is out of stock, a refund will be issued to refund it. We recommend setting “Remind Me” of item inventory arrival, so you can purchase it the first time after the arrival of the goods.

We are sorry refund is processed to the original payment method. We are unable to issue it back to another account other than the original one.

We are sorry that shipping method cannot be changed on replacement order. It is default to the same one on the original order.

Usually, package shipped from CARELIVING warehouse does not need signature. If there are high chance of package loss near your residence recently, the carrier has the right to request signature to ensure the safety of the parcel. If you are not convenient to sign for it, you may contact the carrier to hold your package at a nearby Access Point to pick it up by your convenience.